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Terms & Conditions

Hotel Multitech Premium – Chandigarh
 

These Terms and Conditions govern your use of the Hotel Multitech Premium website, services, and facilities. By booking a stay or using our services, you agree to the following terms:

1. General Hotel Policy

  • All guests must present valid government-issued photo ID at check-in.

  • Check-in time: 12:00 PM | Check-out time: 11:00 AM

  • Early check-in or late check-out is subject to availability and may incur additional charges.

  • The hotel reserves the right to refuse accommodation to guests misbehaving or under the influence of alcohol/drugs.
     

2. Booking & Payments

  • Bookings can be made online, via phone, or walk-in.

  • Online bookings require full or partial prepayment depending on rate selected.

  • Cash payments at check-in are accepted but may carry a 10% additional charge over prepaid rates.

  • GST (12%) is applicable and not always included in displayed room rates unless specified.
     

3. Cancellations & Refunds

  • Free cancellation is available up to 24 hours before check-in on standard bookings.

  • No refunds are applicable for no-shows or cancellations made less than 24 hours before arrival.

  • Non-refundable rates are not eligible for refunds under any circumstance.
     

4. Hourly Bookings

  • Hourly bookings are available for limited hours and must be pre-booked.

  • Valid ID is required, and all standard rules apply.
     

5. Food & Beverage Policy

  • Outside food and beverages are not allowed in guest rooms or premises.

  • Our in-house restaurant Buffet Bistro offers meals on prior notice (1 hour preparation time required).

  • Buffet and group meal arrangements are available on request.
     

6. Special Events & Group Bookings

  • For weddings, meetings, or bulk bookings, special rates and packages apply.

  • Advance payment is required to confirm group bookings and buffet services.
     

7. Pet Policy

  • Pets are allowed on request with prior notice.

  • A ₹500 per night fee applies per pet.

  • Pets must remain inside the guest room and are not allowed in public areas.
     

8. Behavior Policy

  • Respectful behavior towards hotel staff and guests is mandatory.

  • Misconduct, especially under influence of alcohol, will result in immediate eviction without refund.

  • We promote a safe, professional, and family-friendly environment.
     

9. Liability Disclaimer

  • Hotel Multitech Premium is not responsible for loss of personal belongings.

  • Use of facilities is at the guest’s own risk.

  • Guests are liable for any damage to property during their stay.
     

10. Use of Website

  • Content on our website is for general information and booking purposes only.

  • Users are not permitted to copy, reproduce, or misuse content without written permission.

  • We reserve the right to update content, rates, or policies without prior notice.
     

11. Privacy

  • We value your privacy. Please refer to our Privacy Policy to understand how your data is collected and used.
     

12. Jurisdiction

These terms are governed by the laws of India, and any disputes shall fall under the jurisdiction of Chandigarh courts only.
 

Contact Us

For questions regarding these Terms & Conditions, please contact us at:
📧 hotelmultitech@gmail.com
📞 +91-98883-21222

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